Frequently Asked Questions
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What you discuss in therapy is confidential with some exceptions. We will review limits to confidentiality when you begin. Additionally, all telehealth sessions occur over a HIPAA-secure, video conferencing platform.
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Submit a Request Appointment form. Once received, I will reach out to you to discuss what you are looking for and to schedule your first appointment.
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Telehealth psychotherapy is just as effective as in-person therapy and oftentimes, is more convenient and comfortable. Skip the commute to a clinic during rush hour or bad weather, take less time off work or away from your personal obligations, and attend from a place that is familiar to you.
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You will need a reliable internet connection and a desktop, laptop, tablet, or mobile device (i.e., iOS or Android) to join scheduled video calls. You are responsible for obtaining your own technology.
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You will receive an email with a unique link to join your video calls. Simply click the link embedded in the email to join from your computer. If you wish to use a mobile device, you will need to download Telehealth by SimplePractice in the app store before clicking the link.
It is recommended that you join the video call a few minutes early to test your settings. Other tips to improve quality include the use of wired Ethernet instead of Wifi whenever possible, test your internet connection speed, and close other programs. You will need an internet connection that is at least 0.35 mbps. It is recommended that you join the video call from a quiet and private location that is free from distractions. To reduce background noise, close any doors or windows, turn off the television, and keep pets in another room when possible.
Visit Telehealth FAQs for additional information.
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I do offer in-person sessions at my office in Golden Valley, MN.
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An initial assessment is completed during your first appointment. Information pertaining to your background, symptoms, and functioning will be discussed to identify treatment recommendations and goals. Plan for a 60-minute appointment.
Subsequent appointments will be shorter and more collaborative. Be prepared to discuss stressors, problem solve barriers, and identify strategies that align with your values and treatment goals during individual sessions.
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Nurtured Therapy, LLC is credentialed with most major insurance companies and Employee Assistance Programs (EAPs). To confirm if Nurtured Therapy, LLC is in-network with your insurance provider, feel free to contact me directly, or you can check your benefits and eligibility by calling your insurance company.
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You can pay for therapy through self-pay or by using your insurance benefits if Nurtured Therapy, LLC is in-network with your insurance company.
Self-pay service rates are found here.
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No. All services are paid in full at the conclusion of each session and are paid for with a debit and/or credit card.
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When billing insurance is not an option, services are private or self-pay meaning you are responsible for all fees associated with your care. Services are billed at the conclusion of each session and are paid for with a debit and/or credit card. Cash or checks are not accepted.
You can also ask your insurance company for direct reimbursement with a superbill. Superbills are available upon request for possible reimbursement from your insurance provider. Nurtured Therapy, LLC does not guarantee reimbursement. It is the client’s responsibility to confirm reimbursement eligibility with their insurance provider.
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A superbill is an itemized receipt provided after your therapy session, detailing services received, which you can submit to your insurance for potential reimbursement if Nurtured Therapy, LLC is out-of-network. Whether your insurance will accept a superbill provided by your therapist depends on your insurance.
Nurtured Therapy, LLC does not guarantee reimbursement. It is the client’s responsibility to confirm reimbursement eligibility with their insurance provider.
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Treatment length depends on a variety of factors including, but not limited to, a person’s willingness and readiness for change, active application of techniques used between sessions, consistent attendance, and intensity and frequency of symptoms.
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You can reschedule an appointment with 24 hours’ notice. I will do my best to make accommodations for you; however, there is no guarantee that I will have immediate availability.
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You can cancel at any time. However, in order to avoid the cancelation fee, you must cancel at least 24-hours prior to your session start time. If not, a fee equivalent to half the amount of the scheduled session’s rate will apply.
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I fully believe that you are the consumer to your healthcare experience. If at any time you are not satisfied, we can discuss termination and referral options.